Transform Service Delivery with XGCERP
Streamline Your Service Business Operations
XGCERP empowers service-based businesses with tools to enhance efficiency and customer satisfaction. Manage leads, customers, and subscriptions seamlessly while tracking projects, billing, and maintenance schedules—all in one platform.
Manage Your Customers Effectively
Assign account managers, automate tax calculations, and easily manage customer-specific currencies. Keep detailed records of customer contacts, set credit limits, and build loyalty with an integrated rewards program.
Launch and Manage Campaigns
Grow your customer base with targeted campaigns. Send emails to multiple leads and track individual interactions to ensure personalized follow-ups that convert.
Flexible Subscription Management
Easily create and manage subscription plans with customizable billing intervals and trial periods. Automate tax, discounts, and recurring invoices to save time and focus on growth.
Simplify Project Management
Streamline project tracking with Gantt charts and Kanban boards. Manage tasks, timesheets, and project billing effortlessly for both internal and client-facing projects.
Enhance Customer Support with Help Desk Features
Handle customer issues with ease using automated ticket creation, response time tracking, and service level agreements (SLAs). Keep your support process organized and customer-focused.
Deliver Exceptional Service with SLAs
Maintain customer satisfaction by setting clear service expectations. Automate SLA tracking and ensure timely responses and resolutions with built-in performance metrics.
Manage Warranty Claims Seamlessly
Track warranty and maintenance contracts with serialized inventory management. Address customer claims efficiently, whether on-site or in your service center.
Stay on Schedule with Maintenance Visits
Plan and track on-site maintenance visits with ease. Record the progress of scheduled or unscheduled visits and assign tasks to technicians.
Simplify Multi-Currency Transactions
Send invoices and manage expenses in multiple currencies with automatic conversions. Gain clarity with financial reports across currencies.
Billing and pricing
Manage your customer subscription billing from start to finish. Easily invoice your customers and follow up on payments with email or SMS reminders. Create custom templates for bills using Jinja or HTML, and set your defaults quickly.
Customize Your ERP Without Code
Tailor XGCERP to your needs by adding custom fields, creating unique forms, and setting user-specific permissions—all without writing a single line of code.
Empower Your Team with Multilingual ERP
Ensure seamless collaboration with multilingual support. Let your team work in their preferred language, or contribute to translations for broader inclusivity.